Samenvatting

The research is focused on the department Enterprise Delivery and their implementation process. This research justification will contain relevant information that the department can use for developing themselves further. At the
end of the report, a visualization as well as recommendations will be presented. To substantiate this, the following main research question is formulated:
“How can the process of a project of the Enterprise Delivery department at Dow be visualized and become more efficient?”
To successfully answer the main research question, several additional sub questions were developed.
The following are the sub questions:
- What does the department itself and the onboarding process look like?
- Which phases, with which deliverables, are there in the process of a project?
- What is happening during every phase of the process of a project?
- What are the biggest challenges within the implementation process?