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Inter-Organizational Disaster Response and Recovery Projects

Finding the Middle Way between Trust and Control

Open access

Inter-Organizational Disaster Response and Recovery Projects

Finding the Middle Way between Trust and Control

Open access

Samenvatting

This article studies disaster response and recovery operations from a project management perspective. In disaster response and recovery
projects, characterized by uncertainty and time pressure, inter-organizational collaboration among disaster management organizations is essential.
Trust and control are viewed as core aspects for building confidence among collaboration partners. This article sheds more light on this trustcontrol
nexus by studying inter-organizational disaster response and recovery in the Netherlands. On the basis of documents and interviews, the
roles of trust and control in the relations between the Dutch armed forces and traditional responders are examined. Findings suggest that trust and
control are complementary and mutually reinforcing, while both concepts require multi-level studies to distinguish between inter-personal and
inter-organizational trust and control. As a link between the trust-control nexus and power comes to the fore, future research is recommended to
focus on the importance of organizational interests and power in post-disaster collaboration efforts.

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Trefwoorden
Gepubliceerd inInternational Journal of Project Management Elsevier Science, Vol. 35, Uitgave: 5, Pagina's: 889-899
Jaar2017
TypeArtikel
TaalEngels

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