HBO Kennisbank

Although critical differences exist between large companies and small- and medium-sized enterprises (SMEs), …

2012-09-16
de Graaf, Frank Jan; Gellert, Franz Jozef

Web 2.0 has empowered consumers to voice complaints with reduced costs (physical and psychological), …

2011-09-09
G. van Noort; L.M. Willemsen (Lector)

Active transport to school is associated with higher levels of physical activity in children. Promotion of …

2014-03-05
D. Dessing; S.I. (Sanne) de Vries (Lector); Jamie M.A. Graham; F.H. Pierik

Organisatie	HAN University of Applied Sciences
Afdeling	Academie Business & Communicatie
	Lectoraten
	Academie Organisatie en Ontwikkeling
	Kenniscentrum Business Development & Co-creation
Lectoraat	Human Communication Development
	Human Communication Development (is removed)

Jaar	2019
Type	Conferentiebijdrage
Taal	Onbekend

Using Conversational Human Voice in webcare in the in The Netherlands – a comparative study of five Public Transport companies