My research project delves into sentiment analysis of 11,005 English-language TripAdvisor reviews of culinary establishments in Hordaland, Norway, aiming to offer actionable insights for culinary establishment owners / operators in the region. By analyzing positive and negative aspects and overall sentiments …

ChatGPT is rapidly gaining interest and attracts many researchers, practitioners and users due to its availability, potentials and capabilities. Nevertheless, there are several voices and studies that point out the flaws of ChatGPT such as its hallucinations, factually incorrect statements, and potential …

Turkey has received consistent criticism from international media for having many naturalized athletes in its national squad, both in the Olympic Games and other major international sporting events. Similar criticisms have also been a feature of debates for a long time in domestic media, varying in views …

We applaud many of the sentiments put forward by Cohen et al in their critique of language and logic in pain medicine. 8 Pleas to avoid conflation between nociception and pain are not new - “The mislabelling of nociceptors as pain fibres was not an elegant simplification but a most unfortunate trivialisation …

This paper presents a Decision Support System (DSS) that helps companies with corporate reputation (CR) estimates of their respective brands by collecting provided feedbacks on their products and services and deriving state-of-the-art key performance indicators. A Sentiment Analysis Engine (SAE) is at …

This study furthers game-based learning for circular business model innovation (CBMI), the complex, dynamic process of designing business models according to the circular economy principles. The study explores how game-play in an educational setting affects learning progress on the level of business …

Abstract: Entering a building is a ‘moment of truth’ and may invoke feelings of hospitableness. Physical environments and staff behaviour deliver ‘clues’ that may result in the experience of hos- pitality. The focus in a reception area may be on mitigation of risks, or on a hospitable atmosphere, with …

The European Migrant Crisis of 2015 has brought drastic challenges on national and European levels in regard to the reception of asylum seekers and in sharing responsibility among member states. Many eastern and southern member states, however, felt the necessity to cope with the consequences of the …

Purpose The purpose of this paper is to contribute to the marketing literature and practice by examining the effect of product pricing on consumer behaviours with regard to the assertiveness and the sentiments expressed in their product reviews. In addition, the paper uses new data collection and machine …

The goal of this study was therefore to test the idea that computationally analysing the Fontys National Student Surveys (NSS) open answers using a selection of standard text mining methods (Manning & Schütze 1999) will increase the value of these answers for educational quality assurance. It is expected …