White paper: Accelerating the adoption of the circular economy in the tourism and leisure sector: the 3-M Framework as the foundation of circular entrepreneurship The white paper proposed several recommendations that could be considered by tourism entrepreneurs to accelerate their adoption of circular …

After reopening in March 2022 Sir Adam Hotel has been dealing with a declining guest satisfaction rate of 5,6% while providing the same guest experience. Studies have shown that this is caused by the increase of negative psychological effects which are caused by COVID-19. Resulting in complained behavior …

This research examines the effects of company expansion on its employees, when there is no indication of further expanding the team. The sales team at Sircle Collection is becoming frustrated as there is no communication of how this expansion will effect their responsibilities. Some employees are currently …

Periodical steering group meeting where progress is being discussed.

Presentatie voor studenten Marketing Management

The Kinesis-consortium came to the Netherlands to discuss matter concerning the broader project and to visit best practices in Groningen

Since the start of the COVID-19 pandemic, organisations have drastically started to reformulate the functionalities of their offices. The trend hybrid working has caused office buildings to have considerable low occupancy rates, as employees rather perform certain tasks at home and do not feel like the …

This thesis was written for the company Van Spronsen & Partners (VSP), a hospitality consultancy company based in Leiden. VSP is a hospitality consultancy agency which specialises in the hospitality and leisure industry with over 35 years of experience. The company is receiving an increase of requests …

Challenges that surveys are facing are increasing data collection costs and declining budgets. During the past years, many surveys at Statistics Netherlands were redesigned to reduce costs and to increase or maintain response rates. From 2018 onwards, adaptive survey design has been applied in several …