This thesis explores the realm of books and bookstores; namely Waterstones Amsterdam in its quest to enhance their in-store customer experience. My client is Phillip Harte, Waterstones Amsterdam’s Branch Manager. This essay resorts to a key methodology, Design-Based Research, “which aims at designing, …

The aim of this study is to better understand the individual construction of the experience of liveness at pop music concerts and to add knowledge to the field of measuring audience experience in performing arts. The study is based on a mixed-methods methodology, designed to overcome the common difficulties …

The definition of ‘Assistive Technology’ (AT) includes both assistive products and the services or actions necessary for safe and effective provision of the assistive products to people who need them. International standards and product specifications exist for assistive products. Despite huge unmet …

This graduation project, led by the Smart Industry research group at Saxion together with the Ambient Intelligence research group (AmI), aims to create an energy analysis tool for the SERENE/SUSTENANCE projects in the Dutch sustainable communities of Vriendenerf and Aardehuis. The goal of the project …

Immersive journalism (IJ) is often assumed to be inherently emotion-inducing. Through using inclusive technology, interaction possibilities and immersive narratives, the audience should ideally experience what feels like to be in a certain situation. However, for the most part we do not know to which …

There has been limited adoption of Immersive Journalism (IJ) by the audience; simultaneously, the audience’s perspective is rarely considered in the production and research of IJ. At this point, however, it is crucial to incorporate an audience perspective to identify potentially unintended effects of …

Against the backdrop of a complex and dynamic security arena, this exploratory Research Paper aims to contribute to a better understanding of the concept of military policing. Military policing is usually defined as the performance of police-related tasks by the military. However, from the very start …

To better understand the growing popularity of live music, this study analyses consumers’ motivations for live music attendance. In addition to existing literature, a generic approach to audience motivations contributes to our knowledge of the growing live music industry, where venues and festivals vie …

The moment of casting is a crucial one in any media production. Casting the ‘right’ person shapes the narrative as much as the way in which the final product might be received by critics and audiences. For this article, casting—as the moment in which gender is hypervisible in its complex intersectional …

The Annual Conference on the Human Factor in Cybercrime is a small and specialised scientific event that aims to bring together scholars from around the world to present their research advances to a select audience. Its dynamic and linear format favours group discussions since all contributions are heard …