‘The clients you arrange affiliate campaigns for are the biggest telecom providers in the Netherlands. The campaigns are doing great, which results in steady sales. But it is not enough. What is the fun of working for clients whom already have a steady market, and whom are represented at every possible …

De dienstensector is steeds meer zichtbaar geworden in onze maatschappij. Banken, horecaondernemingen, onderwijsinstellingen, luchtvaartbedrijven, consultancybureaus, schoonmaakbedrijven en ziekenhuizen (maar bijvoorbeeld ook de media), het zijn allemaal dienstverleners. Willen zij waarde creëren voor …

This research paper contains improvements for Jilster B.V.’s marketing communication. Jilster is losing out on revenue opportunties because visitors to their websites’ don’t understand what Jilster is for, and this may be due to the current marketing communication methods. Jilster has had some success …

Many companies tailor their communication and interaction with customers by segmenting them into channel usage groups. This study argues that simply focusing on channels has limited effectiveness as increasingly customers today use multiple channels, the online channel contains many different forms, …

verbeteren van klantervaring aan de hand van customer journey

‘’Hoe kan Robert en Rademaker door middel van communicatie zijn positionering tijdens de customer journey meer lading geven?’’

Onderzoek naar wensen en behoeften van klant over eigen customer journey en advies over hoe de journey geoptimaliseerd kan worden.

Mobiel is een nieuw kanaal voor veel marketeers. Het is snel een belangrijk kanaal geworden binnen de marketing en dit vraagt om een strategische benadering. De mobile marketingconsultant adviseert de marketingmanager op het gebied van mobile marketingtoepassingen. De vraag naar een strategische benadering …

The thesis project has been carried out for THUAS’ research group Change Management. The problem stated in an initial briefing was a lack of study success. As the client expected student information to play a key role in solving it, the following research objective has been defined: Develop a communication …

3form Europe (part of the Hunter Douglas Group) is an independent establishment of 3form located in Schiedam, The Netherlands. This location, office and factory, provides all sales-support and production for Europe and Africa. 3form Europe has 55 employees. The employees of 3form are divided into seven …