This thesis is written for Rical Cleaning products, a Dutch company that is specialized in selling cleaning products business to business. The purpose of this research is to obtain insight on the level of customer satisfaction, customer loyalty and the level of customer recommendations and how this can …

Characteristics of children with listening difficulties: APD or not?Introduction: It is not clear for speech-language pathologists and audiologists, which characteristics are typically for children with listening difficulties, and whether auditory processing disorders (APD) can be distinguished from …

Ageing in Europe comes more rapidly than many realize: In about 10 years, one fifth of the population will be 65+ with a further increase of 70% in the next 25 years. At the same time, healthcare is under extreme pressure due to budget cuts, limited resources and personnel together with increased demands. …

From the article: With increasing investments in business rules management (BRM), organizations are searching for ways to value and benchmark their processes to elicitate, design, accept, deploy and execute business rules. To realize valuation and benchmarking of previously mentioned processes, organizations …

Technology is responsible for major systemic changes within the global financial sector in general and particularly in the trade in financial products. The global financial sector has already developed into a comprehensive network of mutually connected people and computers that are constantly evaluating …

Various discourses construct youth sport as a site for pleasure and participation, for positive development, for performance and for protection/safeguarding. Elite youth sport however continues to be a site for emotionally abusive coaching behaviour. Little attention has been paid to how the institutional …

SAMENVATTING We gaan allemaal dood. Een feit waar iedereen zich ergens bewust van is. We denken allemaal dat een ander daar eerder mee te maken krijgt dan wij. Als jongvolwassene staat de dood normaal heel ver van je vandaan. Maar wat als een van je ouders ziek wordt? Sterker nog, wat als deze ouder …

Historians and political scientists alike have confirmed a decline in inter and intra state violence. There is broad consensus regarding this decline. The world never will be perfectly safe, but many correlates of violence are known and therefore it is possible to manage safety and security. War, is …

In the housing market enormous challenges exist for the retrofitting of existing housing in combination with the ambition to realize new environmentally friendly and affordable dwellings. Bio-based building materials offer the possibility to use renewable resources in building and construction. The efficient …

In 2017 Volvo will deliver 100 self-driving cars as part of the Drive Me project. These cars will be able to drive autonomously on the ring road of Gothenburg, without requiring any driver supervision. To realize this vision, the cars need different algorithms to recognize, and be able to react to, different …