Background: Since 2006, business principles have been introduced to foster efficient healthcare by way of managed competition. Managed competition is expressed by a contract between a health insurer and a physiotherapy primary healthcare organisation (PTPHO). In such a managed environment, PTPHOs have …

NL samenvatting: In dit verkennend onderzoek werden social engineering-aanvallen bestudeerd, vooral de aanvallen die mislukten, om organisaties te helpen weerbaarder te worden. Fysieke, telefonische en digitale aanvallen werden uitgevoerd met behulp van een script volgens de 'social engineering-cyclus'. …

In cities worldwide, tools for citizen-centric local initiatives to facilitate collaboration and joint decision-making are deployed as alternatives to the use of large corporate social media platforms such as Facebook. These community platforms often aim to empower users and enable civic participation …

In addition to formal welfare institutions, there are many informal initiatives in the social landscape that are engaged in social work. These informal actors offer help, care or support to their members and visitors, and/or fulfil a bridging function to formal welfare organisations. They fulfil this …

Background Tackling challenges related to health, environmental sustainability and equity requires many sectors to work together. This “intersectoral co-operation” can pose a challenge on its own. Research commonly focuses on one field or is conducted within one region or country. The aim of this study …

In Amsterdam, just like in 87 % of all municipalities in the Netherlands, integrated neighbourhood teams have been installed as an answer to the reform of the welfare state. During the last decade, the social domain has gone through its strongest change since 1945. Transitions by new national acts and …

Purpose Many organisations wrestle with how to develop value-oriented businesses and societies. A humanistic communication approach that promotes understanding and dialogue amongst stakeholders can contribute to a solution. Communication professionals play a pivotal role in achieving a humanistic communication …

As soon as uncertainty rears its head, mistrust increases and people seek interpretation and clarity. Both reactions strongly appeal to the ability of public organisations to make contact precisely then, at the critical moments. That’s no mean feat. What makes establishing and perpetuating contact in …

Doel. Dit onderzoek heeft als doel manieren te vinden om te bestuderen hoe verstandelijk gehandicapten met uitdagend gedrag omgaan met de ruimte, zonder hun dagelijks leven te beïnvloeden. Achtergrond. Onderzoek naar ruimte dat beter aansluit bij de behoeften van deze personen is een uitdaging om uit …

In a recent official statement, Google highlighted the negative effects of fake reviews on review websites and specifically requested companies not to buy and users not to accept payments to provide fake reviews (Google, 2019). Also, governmental authorities started acting against organisations that …