On 13 June 2018, Susana Menéndez said farewell as member of the Executive Board of The Hague University of Applied Sciences. To mark that occasion, a symposium was held on leadership in the internationalization of higher education, of which Susana has been a champion over the past ten years.

ISS has a strong need to constantly innovate and to surprise the market with innovations. ISS tries to be innovative through the tactical/strategic level (such as the 'new' Innovation & Strategic Development department). But innovation comes (still) too little from the operational work field. The reasons …