What Moves People: Sustainable Travel to Events at Arena Poort Today over 50% of the event goers who are going to a venue at the Poort are travelling by car. Unfortunately this has a big downside for the environment. This interactive experience map presents opportunities in which event goers can be stimulated …

There is a strong relation between food and identity. Especially when people move to another country, traditional food (or simply food from their country of origin), symbolizes a link with culture, communityand ethnic identity. As people move around the globe they introduce new foods in the places they …

Presentation Research Group Facility Management

Abstract: This case study examines the use of an eHealth application for improving preoperative rehabilitation (prehabilitation). We have analysed healthcare professionals' motivators and drivers for adopting eHealth for a surgical procedure at academic medical facilities. The research focused on when …

Ontwikkelingen in de zorg volgen elkaar snel op, maar hoe zorg je ervoor dat nieuwe therapieën ook geïmplementeerd worden in je dagelijkse praktijk? Belangrijk is dat revalidanten en professionals hierbij betrokken worden – iets waarbij een Customer Journey Map (CJM) kan ondersteunen. Professionals …

The case we describe is the journey of one company, a SME sheet metal manufacturing company in development of a Digital Twin in a production setting. We choose to highlight this specific case for several reasons: • A clear Industry 40 technology was the center piece of the project: The development of …

In the field of management science and business administration, the case method is gaining ground in research and in teaching. Case studies support on the one hand exploratory research and on the other hand problem-based teaching. However, we find that case research and case teaching remain unchained …

Om gemeenten en gemeentelijke diensten te ondersteunen bij het verbeteren van de bronscheiding door bewoners is de Hogeschool van Amsterdam (HvA) maart 2021 een onderzoek gestart, genaamd BASSTA. In dit rapport worden de resultaten van de analysefase beschreven, waarin middels doe-boeken bij 55 bewoners …

Presentatie Stuuroverleg

College voor studenten ORM ihkv het vak 'customer journey mapping'