Purpose This study explores how and when intuitive forms of planning can be used in a family firm's succession process. Design/methodology/approach The study uses an extended focus group meeting, consisting of individual, group and subgroup discussions with seven highly experienced external family business …

In the digital age, entrepreneurship is now more in demand than ever before. However, digital entrepreneurship is not limited to holding online meetings, paperless office or communication on social media. Rather, it must be seen as a holistic approach to thinking that encompasses all processes of an …

Organizations operate in a socio-economic context, and alignment with this context is key for business success. The rate of change and impact of these changes on the operating model of the organization appears to be increasing. Major trends are the aftermath of the financial crisis of 2008, the “VUCA” …

The inclusive education debate is often framed as a choice between outmoded special schools and progressive inclusive general education schools. However, the rhetoric of ‘choice’ hides what is in reality a context of restricted resources, both in general education and in special congregated settings. …

Research of non-contact anterior cruciate ligament (ACL) inj1ury risk aims to identify modifiable risk factors that are linked to the mechanisms of injury. Information from these studies is then used in the development of injury prevention programmes. However, ACL injury risk research often leans towards …

Advances in neuroscience and the identification of the new concept of central sensitisation (CS) have increased understanding of the complexity of pain, offered explanations for pain without a source and reasons for its persistence, forcing a more holistic chronic pain (CP) treatment approach. Pain neuroscience …

The focus of this chapter is the customer journey, a concept which has emerged from business practice and which now commands the attention of practitioners and academics alike. The customer journey is defined as the sum total of all customer interactions with a product, brand or organization across multiple …

A hospital visit is often an anxious and uncertain event for patients and their relatives. Patients are often concerned about a diagnosis and/or the treatment of their disease in an outpatient or inpatient setting. In these hospital settings, the impact of the environment on patients is still not well …

Despite increased healthcare extramuralisation, related to increased elderly patients living at home, most nursing students still see the hospital as career favourite. This is problematic, because of the widespread labour-market shortages in community care in many Western countries. At the Amsterdam …

With the rapid development of Information and Communication Technology (ICT), digital technology changes how banks translate new customer demands into new products and services. To achieve this translation, banks should increase their intrapreneurship capability through Individual-level Innovative Behavior …