This project involved the design and innovation of the customer journey of Heroes Den Bosch, a basketball club in The Netherlands looking to create a long term bond with its fanbase, to increase the occupation of the stadium. By adapting literature done to the current situation, a customer journey map …

During my graduation, I worked with Family Quest to further their mission of getting parents and children to play together in this digital age. Family Quest is always looking for a way to improve their framework with interactive stories supplemented with real-world missions. For this graduation, they …

Fast paced, networked games are complex to develop; there are many challenges with developing and deploying them. There are multiple available frameworks or services that add networking capabilities to the client or server runtime. How can you decide which framework to use for your next project? This …

Background: Physical activity can prolong the ability of older adults to live independently. Home-based exercises can help achieve the recommended physical activity levels. A blended intervention was developed to support older adults in performing home-based exercises. A tablet and a personal coach were …

According to CBS (2017), over the last ten years the number of physical shops declined by 5 percent. In the meantime, the number of web shops were fivefold (CBS, 2017). Now, due to the declining of shops and the increasing of online sales it is now even more important to have a good store environment …

The aspirational luxury industry is moving beyond its current capacities. Research has indicated that the average age of the luxury consumer has gone down from 48 to 34 (Popomaronis, 2017). With an average of four devices each, the Generation Y and Z consumer want to be engaged in a seamless shopping …

Introduction: Few data described practicalities of using mechanical insufflation-exsufflation (MI-E) for invasively ventilated ICU patients and evidence for benefit of their use is lacking. Aim and objective: To identify barriers and facilitators to use MI-E devices in invasively ventilated ICU patients, …

Background: Patient Reported Experience Measures are promoted to be used as an integrated measurement approach in which outcomes are used to improve individual care (micro level), organisational quality (meso level) and external justification (macro level). However, a deeper understanding of implementation …

In deze scriptie zullen de stappen die er naar geleid hebben om de business dimension navigator te innoveren aan bod komen. De business dimension navigator is het knooppunt binnen de CERRIX-applicatie. Hier worden er overzichten getoond van een door de gebruiker gefilterde bedrijfsproces, en de koppelingen …

The current way of organizing education is not tenable in the coming decade. We need to address how we teach, how we organize schools, how we increase the effectiveness of learning, how we construct classrooms, and how we deploy new technologies. Lean management philosophy has been successfully applied …