Op vrijdagmiddag 8 juli 2022 vond de openbare les en officiële aanstelling van lector van Xander Lub en Tijs Timmerman binnen Hogeschool Utrecht plaats. In het kader van de HU zwaartepunten Samen Digitaal en Samen Duurzaam hebben Xander en Tijs deze middag samen verzorgd. De uitdagingen die Digitale …

Een toolkit die je stap voor stap begeleidt bij het maken van een positioneringskeuze voor jouw beweegzorgpraktijk in de wijk? Ja, die bestaat! Lees hier het laatste nieuws, krijg een inkijkje in de toolkit, bestel de toolkit of lees handige tips over het gebruik van de tookit.

Fysiotherapeuten zijn van groot belang in de beweegzorg van de toekomst, op regionaal niveau en in de wijk. Daarvoor moet je als praktijkhouder kunnen ondernemen en samenwerken. Dat betekent: je kenbaar maken, keuzes maken, werken met de juiste partners, voor de juiste doelgroep. Dit is niet alleen …

What Moves People: Sustainable Travel to Events at Arena Poort Today over 50% of the event goers who are going to a venue at the Poort are travelling by car. Unfortunately this has a big downside for the environment. This interactive experience map presents opportunities in which event goers can be stimulated …

The purpose of this paper is to gain deeper insight into the practical judgements we are making together in ongoing organizational life when realizing a complex innovative technical project for a customer and so enrich the understanding of how customer orientation emerges in an organization. The outcome …

This thesis project was carried out for Accres. In previous years, Accres conducted customer satisfaction surveys on an occasional basis. In the customer satisfaction surveys the main focus was on the hard side of the service quality. That is why Accres requested an additional research on the soft side …

Abstract – The path of the cobot: the preparation of education The technological educators at Saxion University of Applied Sciences and Regional Community College Twente and the Dutch manufacturing industry are facing a multitude of challenges. They are experiencing a shortage of (potential) employees, …

The focus of this chapter is the customer journey, a concept which has emerged from business practice and which now commands the attention of practitioners and academics alike. The customer journey is defined as the sum total of all customer interactions with a product, brand or organization across multiple …

Which elements in hospitality products, services and concepts will influence customers sensitivity and are triggering for creating DELIGHT & WOW? Is there more than ‘service, location, cleanliness, rooms/design and sleep quality? Will these value drivers change in the future (or perhaps they have already …

My research investigated customers’ resistance and low willingness-to-pay towards Vertical Farming products and how the industry can break these barriers. Research showed how education and the experience economy can spread awareness about vertical farming products and create engagement with customers. …