Stocker Centrale Verwarming was founded in 1978. It is an established heating company in the region of Zevenaar; a city that lies on the border with Germany and the Netherlands. High quality and fast service are the vocal points of the organization. Because of changes in the industry, new competitors …

BACKGROUND: Since the number of heart failure (HF) patients is still growing and long-term treatment of HF patients is necessary, it is important to initiate effective ways for structural involvement of primary care services in HF management programs. However, evidence on whether and when patients can …

Metastructuration actions (overarching activities from management that shape and align users’ activities of IS/IT use) are often advocated to improve the success of IS/IT implementation. But how can management support enhance the success of IS/IT by metastructuration actions, when they are dealing with …

Wouldn't it be great if there is a way to improve food quality, reduce the amount of rejects and rotting produce, and offer farmers the opportunity to add more value to their produce? This report will explain the idea that farmers are able to become wholesalers of their own produce by keeping the storage, …

The hard side in total quality management of measurement and data analysis can only be successful if it is replenished with the soft side, the people side. This conclusion has serious consequences for the education of professionals, especially managers. Managers should be trained in soft skills, trained …

Burgers en politici hebben behoefte aan verantwoording over ingezette middelen voor ontwikkelingshulp en de bereikte doelen. De resultatenrapportage van het Ministerie van Buitenlandse Zaken biedt in theorie een mooi overzicht dat ten dele inzicht verschaft. Het rapport schetst echter een te mooi beeld. …

Although quality management has a long tradition and plays an important role in operational and managerial activities in organizations nowadays, it also seems to be less clear and less visible. In this paper the focus is on the rise and fall of quality management in organizations and the impact this …

Educational programs in general have to be able to adequately adapt and implement changes when required. Generally, due to either changing demands from the working field or when the quality of the program needs to be amended, the study program needs to be further optimized. The central theme of this …

To determine if Workplace Health Promotion programs (WHPs) are effective in improving presenteeism. The secondary objective was to identify characteristics of successful programmes and potential risk factors for presenteeism. The Cochrane Library, Medline and other electronic databases were searched …

Purpose In recent years, the effects of the physical environment on the healing process and well-being has proved to be increasingly relevant for the patient, family, carers (PFC), and staff. Moreover, it is a growing concern among health care providers, environmental psychologist, consultants, qualified …