This article stresses the need to adjust performance management to deficiencies in results controls, whenever such deficiencies prove to be inevitable. The authors argue that management control has to reach beyond results into the underlying activities. Deficient result controls should be supplemented …

Companies today are in the continuous improvement game continuously anticipating customer needs at the same time as reducing transaction costs. It’s a tough game, in which techniques evolve so fast that an organisation with rigid management cannot hope to keep up. Indeed, requirements for management …

Information dominance and information superiority are closely related terms. The US Army Field Manual 100-6 on Information Operations defines information dominance as: The degree of information superiority that allows the possessor to use information systems and capabilities to achieve an operational …

A software system is described that uses the agent concept in the Cell Control layer. Important design goals are: the system continues as good as possible after a process crash, crashed processes are recreated whenever possible, and equivalent workstations are allocated dynamically. This project is carried …

The global technological evolution in the field of information has changed the world. Information now not only integrates most elements of modern life, including the civil community and the military world, but also accelerates all processes. An operational shift of focus towards a systems approach to …