Presented at the 14th 14th European Conference on Management, Leadership and Governance ECMLG 2018: From the article: "Online shopping in The Netherlands is rapidly becoming more popular and many web-shops are aiming to develop improved customer journeys. As a consequence pure play web-shops switch …

The objective of this study is to shed light on the added value of the advisors in SME mergers or acquisitions: accountants, business brokers, tax consultants and lawyers. Theory is inconclusive on the added value of advisory services and research is rare. RBV predicts direct advantages for using advisory …

This chapter includes the brief description about the background of the problem, the actual problem statement. Out of this problem statement the research question was drawn, and the sub-questions were created. The chapter ends with the objective and expected results of this research proposal and a bookmark …

From the publishers website: "Hospitals increasingly make use of information technology (IT) infrastructures to enhance their services. However, it remains unclear how IT infrastructures affect clinical and operational excellence. We examine the relationship among hospital's IT infrastructure capability …

Real-time location systems (RTLS) can be implemented in aged care for monitoring persons with wandering behaviour and asset management. RTLS can help retrieve personal items and assistive technologies that when lost or misplaced may have serious financial, economic and practical implications. Various …

Sustainable provision of the microfinance program is recommended to widen the income sources of poor people. Since the poor people do not have access to formal financial services, microfinance services regarded as useful way out for financial constraints. Microfinance services have grown immensely since …

A large number of poor women in different communities faced social, economic and political inequalities as they are restricted from involvement in productive activities. In order to address this issue, the government facilitated microfinance saving and credit opportunities as are unable to receive financial …

This research is done on behalf of the company Fudura, which is, as a commercially operating organisation, part of the Enexis Group. Fudura is a nationwide organisation operating on the Dutch energy market, especially in the provinces of Groningen, Drenthe, Overijssel, Noord-Brabant, and Limburg. As …

Windrecht is a B2B lead generation office that connects clients to potential clients. At the moment Windrecht uses cold calling as the only way to obtain new clients. Windrecht does not use online channels, in order to obtain new clients. Besides, all the current clients came from the social network …

Op welke manier kan Foff via omnichannel een diverse groep eindconsumenten de meest optimale klantreis bieden bij het afsluiten van een hypotheek?