Introduction: Individuals working in the field of veterinary care are regularly affected by their profession. High levels of responsibility to often provide life-saving health care to animals combined with having to manage owners' expectations and irregular working hours can cause considerable levels …

Research suggests that construction clients, as building owner-occupier, are struggling to implement smart maintenance. This thesis assumes that this is due to a failure to fully understand the institutional complexities of smart maintenance. Hence, the aim of this thesis was to improve our understanding …

A large proportion of the global workforce migrated home during the COVID-19 pandemic and subsequent lockdowns. It remains unclear what the exact differences between home workers and non-home workers were, especially during the pandemic when a return to work was imminent. How were building, workplace, …

The focus of this research is on how job meaningfulness can mitigate surface acting by facilitating the experience of genuine positive emotions. However, the findings reveal that simply experiencing positive emotions is not enough to reduce surface acting. Employees must also identify with the hotel's …

Given the hospitality industry's quick rebound and volume growth in most OECD nations following the Great Recession, the hotel sector in the Netherlands is currently experiencing a severe labour shortage that predates the Covid-19 epidemic (Joppe, 2012). Staff shortages and cost-cutting measures in the …

As the labor crisis keeps bringing stress among hospitality leaders making the subject of employee retention a key point on the agenda of every future-oriented business, the study comes as a support for Hotel Transilvania in designing a benefits scheme to ensure retention. The importance of benefits …

This paper researches hybrid hospitality company The Social Hub, specifically their Amsterdam West location. TSH introduced a new way of working, known as 3.0. This way of working aims to have operational employees work in all operational departments. This paper investigated how TSH Amsterdam West can …

Over the past two decades, a practice has developed in the Netherlands whereby organizations capture the outcome of a moral deliberation in a separate document they call ‘moresprudence’. Part of the reason for doing this is that employees who did not attend the deliberation still have access to the knowledge …

This study examines completion rate for a self-assessment survey designed to assess employees' digital skills levels in the workplace. The aim is to improve data quality by investigating completion of the survey. The study reviews the theoretical background related to self-assessment surveys and completion …

This study examined employees’ Guanxi orientation as a quasi-dispositional predictor and organizational Guanxi practice as a contextual predictor of employees’ engagement in personal Guanxi behavior directed at the supervisor, which in turn predicted three work-related outcomes: job satisfaction, job …