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This research aims to visualise the Customer Journey map for CCEP to convince the company to invest in customer experience to maintain customer loyalty and strengthen it. Furthermore, this research aims to identify any other improvements that will lead to efficiency within the hospitality department. …

Purpose: In Amsterdam – the Netherlands – we know that children living in low income households have a lower health status and report lower physical activity levels than their peers in middle- or high-income households. Seven primary schools located in neighborhoods with a low social-economic status …

Location data is a sensitive data type that is collected on a wide scale and is easily misused as it can reveal sensitive personal information. Popular and upcoming technologies like AI and IoT devices can play a meaningful role in this as they become more prevalent and integrated into our daily-use …

Each of us has a story that comes alive as we wake up in the morning, develops throughout the day, and holds layers of meaning as we lay our heads down at night – it might be called a narrative of our identity. When loss occurs, our story fragments into unfamiliar pieces, and who we identify as becomes …

European Integration qualifies as perhaps the most interesting experiment in present-day international relations. Throughout its existence, the European Union’s power as an economic, political or military actor has changed constantly. The current status of the EU has an impact on how the EU functions …

The design and mission requirements of aero vehicles, which vary on a day-to-day basis, have become major study concerns in the burgeoning aviation sector. In addition to the design and mission criteria that must be met in an aero vehicle design, the designers' primary goals are to construct original, …

On May 16th all the INEDIT partners met in Paris, at ENSAM premises, for the final Review Meeting. It has been the last opportunity to show to the EU Project Officer and Technical Monitor all the results that INEDIT achieved within the end of the project.During the first half of the day, each WP leader …

In this article it is argued that we will no longer be able to spare the elephant in the room, technology, which has gradually evolved into technocracy, governing our day-to-day behaviour without being consciously or politically chosen. We do this on a large scale and meanwhile worldwide. For example, …