The anatomy of a personal service
Jeroen van Grondelle (Lid Lectoraat); Marlies van Steenbergen (Lector); Aletta Smits (Onderzoeker); Tijs Timmerman (Lector); Koen van Turnhout (Onderzoeker); Harald Pol (Onderzoeker)
Digital Transformation In Smes: A Focused Review of The Research Literature
YIKILMAZ, İbrahim; Kör, Burcu (Amsib (Cedis))
Report on the digital readiness of Hospitality SMEs in The Netherlands
Marija Paulavičiūtė (Student); Ronny Villanueva (Begeleider)
Reaching a stable customer base
Bogdan Hobjila (Student); Johan Weggemans (Docent); Arthur Bol (Begeleider)
A quinquennium mapping literature review on big data analytics in tourism and hospitality
Nikos Misirlis; Dirk van der Steenhoven
Medisol - Dealer Business Cooperation Agreement
Festo Walusimbi (Student); Bernard Hollaers (Begeleider); Johan Weggemans (Docent)
What characteristics of heritage hotels impact the most in terms of guest expectations and perceptions?
Mateo Robalino Martinez (Student); Klaes Eringa (Begeleider)
Increasing Guest Satisfaction through the Customer Journey
Belt, HT (Marliek) van den (Student)
How can The Hague Summer School at The Hague University of Applied Sciences attract more partner university students?
Anna Saveleva-Maksimik (Student); Agota Szabo (Begeleider)
Oprechte aandacht voor zorg
Julia Hermans (Student)