The research for prepared for the commission company Blue Farm. The research was conducted to design a new strategic plan for Blue Farm to successfully establish itself in the German Gastronomy Sector and achieve a 15% market growth rate by July 2023.

The paper explores how the customer experience bridges the relationship between signaling and trust in online shopping, following the framework of the Design-Based Research cycle. The main research question is as follows: “How does the end-to-end customer experience bridge the relationship between signaling …

Research is about consumer behaviour of Poshtel guests in Costa Rica. Interviews, online questionnaire and observation was used to research data. Content Analysis was used to analyse data. Findings are implemented in a Business Plan, being a Poshtel in Costa Rica (Samara Company name) and the solution …

The report consists out of a qualitative research about the challenges Unilever managers run into and what their view is on creativity in the process.

This report represents research on the current state of tourism and city hospitality in Amsterdam, which is referred to as over tourism. There is an increasing pressure on the city and its inhabitants, hence sustainable tourism development is needed, with the use of socio-cognitive mindfulness for visitors. …

The idea of the research was to discover the market potential and demand for ESG consultancy in the hospitality industry in The Netherlands. The need for ESG is coming from the newly adopted by the EU Regulations, which aim to ensure sustainable development and social responsibility. After conducting …

Research the viability of successfully starting a training company to improve service within restaurants, by analyzing the stakeholders and trends in the hospitality and training industry. Furthermore, research the attractiveness of the market by determining the future interest of restaurateurs in training …

Market research was performed by means of an analysis of industry developments, a survey with the current client, and interviews with competing caterers and industry experts.

"Over two-thirds (67%) of global office workers feel like they are constantly repeating the same tasks over and over again, according to a recent survey performed by a leading enterprise automation software company. The employees (specifically the starters and interns) of Cushman & Wakefield in Prague …

A strong internal communication structure is the succes factor for an organization. The internal communication structure influences the hospitality performance of the serving staff. For Mercador Café in Porto I conduct research to find out what measure Mercador Café can implement for its serving staff …