Nokia is a large mobile phone company that is struggling to keep up with other players in the emerging smartphone market. The market is very competitive and the products have a short life cycle. Furthermore, a high level of innovativeness is required. In this report the Finnish mobile phone company has …

The focus of this research paper is on location-based services in a retail setting. In the theoretical framework shopping behavior and its changes after the rise of the internet and mobile devices are laid out. Implications for retailers are discussed and possible methods of adapting to the new ways …

Aankopen gaan tegenwoordig niet meer via één kanaal maar via meerdere (waaronder fysiek, internet, mobiel en geprinte media). Mensen verzamelen via het internet informatie, gaan naar een winkel om de producten in het echt te zien, wellicht ook voor persoonlijk advies van de verkoper en besluiten dan …