Bilderberg is een Nederlandse hotelketen met achttien verschillende locaties, verspreid over Nederland. Bilderberg biedt naast hotelkamers, ook vergaderruimtes aan voor meetings en events voor de zakelijke markt. Bilderberg merkt dat er een verschuiving in de zakelijke markt plaatsvindt wat betreft de …

A customized version of the SERVQUAL model by Parasuraman, et al. (1988) was used to evaluate the quality or value of the contemporary Customer Self-Service Portal for Philips Lighting BG Professional Services. The purpose of the research was therefore to identify the gaps in the strategic design of …

In het onderzoek wordt de volgende centrale vraag beantwoord: ‘Welke aanbevelingen ter verbetering van de tekst en van de wijze van aanbieden van informatie op de website van Aon Direct kunnen er worden gedaan, na toetsing van deze website aan, wat betreft de formele vereisten, de Europese richtlijn …

Referring patients from specialist mental-health services (provided by multiple healthcare service providers and aimed at relieving symptoms of mental illness) to less intensive care (provided by a nurse or psychologist in cooperation with a general practitioner and aimed at improving quality of life) …

Nursing homes are challenged to develop staffing strategies that enable them to efficiently meet the healthcare demand of their residents. In this study, we investigate how demand for care and support fluctuates over time and during the course of a day, using demand data from three independent nursing …

This chapter describes a case study examining the potential of a community-driven Mobility-as-a-Service (MaaS) platform in a rural and depopulating area in the Netherlands. The aim of the 5-year project is to examine if a MaaS platform can be an effective and efficient solution to improve accessibility …

Deze rapportage is onderdeel van RAAK PRO project Netmobil

Industrial Design Engineering [Open] Innovation (IDE) is a 3-year, English taught, VWO entry-level, undergraduate programme at The Hague University of Applied Sciences (THUAS). The IDE curriculum focuses on the fuzzy front end of (open) innovation, sustainable development, and impact in the implementation …

ISS has a strong need to constantly innovate and to surprise the market with innovations. ISS tries to be innovative through the tactical/strategic level (such as the 'new' Innovation & Strategic Development department). But innovation comes (still) too little from the operational work field. The reasons …

A strong parent-professional alliance that increases over the course of care predicts positive outcomes of home-based parenting support. However, little is known about factors that influence the development or maintenance of the alliance in home-based parenting support, limiting professionals ability …