The Personal Touch in Customer Contact: The Influence of a Personal Approach on Customer Relationships and Customer Experience
Harald Pol (Onderzoeker); Mirjam Galetzka (Onderzoeker); Ad Pruyn (Onderzoeker)
Japanese Concepts of Deterrence
Nori Katagiri
Cyber Deterrence
Stefan Soesanto; Max Smeets
New Technologies and Deterrence
Alex Wilner; Casey Babb
Feminist finance syllabus
Molenda, Ania; Gloerich, Inte
Climate Communication
De Gaetano, Carlo (Lectoraat Visual Methodologies); Beauxis-Aussalet, Emma; De Gaetano, Carlo; Hassan, Abdelrahman; Meys, Wouter; Riphagen, Margreet
Scratching through the surface
Seubers, Jorn Frans (Sensors And Smart Systems)
Risk assessment
Papanikou, Maria (Lectoraat Aviation Engineering); Ismyrlis, Vasileios; Tarnanidis, Theodore; Moschidis, Efstratios
Binge-watching serialized video content
Merikivi, Jani; Bragge, Johanna; Scornavacca, Eusebio; Verhagen, Tibert (Lectoraat Digital Commerce)
Eye-Tracking the City: Matching the Design of Streetscapes in High-Rise Environments with Users’ Visual Experiences
Spanjar, Gideon (Lectoraat Bouwtransformatie); Suurenbroek, Frank (Lectoraat Bouwtransformatie)