New Perspectives on Customer Relationships: How Relational Models Influence Customer Experience and How They Are Activated
Harald Pol (Onderzoeker); Mirjam Galetzka (Onderzoeker); Ad Pruyn (Onderzoeker)
The Personal Touch in Customer Contact: The Influence of a Personal Approach on Customer Relationships and Customer Experience
Harald Pol (Onderzoeker); Mirjam Galetzka (Onderzoeker); Ad Pruyn (Onderzoeker)
Introduction to the Special Issue: Meeting the Digital Demand through a Multi-Perspective Methodological Approach
Sophie Lecheler (Onderzoeker); Yael de Haan (Onderzoeker); Sanne Kruikemeier (Onderzoeker)
It Happened on Tinder
Hetsroni, Amir; Tuncez, Meriç
Why ethics can no longer be ignored in technology
Jo-An Kamp (Onderzoeker)
How location-based message characteristics lead to message value and store visit attitudes: An empirical study
Verhagen, Tibert (Lectoraat Digital Commerce); Meents, Selmar; Merikivi, Jani; Weltevreden, Jesse (Kenniscentrum Carem); Moes, Anne
Social Media for Development
Anand Sheombar (Phd)
Hoe kan de Provincie Utrecht ondernemers in het MKB helpen bij opvolgingsproblematiek ?
Edwin Weesie (Lid Lectoraat); Lex van Teeffelen (Lector); Gérard Lentz; Erik van Riet
Making animal welfare matter: Positioning animal welfare as personally relevant
Lenka van Riemsdijk (Lid Lectoraat)
Ondernemers investeren wel degelijk, alleen nu slimmer dan ooit
Lex van Teeffelen (Lector); Hans Biesheuvel