While digitalisation requires facilities management (FM) organisations to change at an increasing rate, little is known about the mechanisms that create ownership and enable individuals to implement changes in everyday FM practice. In this study, these mechanisms are explored from a stewardship perspective. …

The development of intercultural competences has become a prominent goal for many study programs in higher education. A widely used frame to measure intercultural competence is Cultural Intelligence (CQ). While empirical research has focused extensively on the development of CQ by means of (student) …

In many European cities, urban experimentation is increasingly preferred as a method for testing and disseminating innovations that might ignite a transformation toward more sustainable cities. By both academics and practitioners, these experiments tend to be approached as relatively neutral initiatives …

Process Mining can roughly be defined as a data-driven approach to process management. The basic idea of process mining is to automatically distill and to visualize business processes using event logs from company IT-systems (e.g. ERP, WMS, CRM etc.) to identify specific areas for improvement at an operational …

This qualitative study investigates the role of coworking spaces as innovation intermediaries, focusing on a specific case study in Amsterdam. We introduce a comprehensive framework that integrates five key coworking space units and delineates three primary innovation intermediary roles: facilitation, …

This professional note discusses several key topics in food and beverage sector in 2024. It is based on the Future of Food and Beverage 2024 conference organized by Innovation Forum in Amsterdam 14-15 May 2024.

The rapidly evolving aviation environment, driven by the Fourth Industrial Revolution, encompasses smart operations, communication technology, and automation. Airports are increasingly developing new autonomous innovation strategies to meet sustainability goals and address future challenges, such as …