In recent years there has been a noticeable change in how people book their holiday. In the past traditional travel agencies were the places go, with offline stores and direct face-to-face contact with experienced travel agents. Nowadays, however, the internet plays an important role for companies to …

In this lecture Nigten talks about processpatching where a range of methods and approaches are loosly combined. This approach is well known from art and design practice and is a key concept in Nigten's ideas about the role of artists and designers can play as agents of change in trans- and interdisciplinary …

This paper will focus on the role of artists and designers as agents of change in sustainability innovation. We will analyse the characteristics of this role on the basis of a review of literature that discusses various concepts, methodologies and strategies applied by artists and designers in innovation …

Kwaliteitsverantwoordelijken hebben steeds meer te maken met het begeleiden van veranderingen. Steeds meer zijn zij change agents. Dat vraagt om andere vaardigheden, schrijft Everard van Kemenade, dan in de tijd van controle en beheersing of van voortdurend verbeteren. Het belangrijkst zijn de zogenaamde …

© Springer International Publishing Switzerland 2014. Creating agents that are capable of emulating similar socio-cultural dynamics to those found in human interaction remains as one of the hardest challenges of artificial intelligence. This problem becomes particularly important when considering embodied …

How do empathy and socioperception affect organisations in the Western world? Action research involving in depth interviews with 50 change agents operating in a dozen European companies showed that these men and women have highly developed socioperception skills. They pick up and interpret the weak signals …

While governments around the world struggle to maintain service levels amid fiscal crises, social innovators are improving social outcomes for citizens by changing the system from within. In Agents of Change, three cutting-edge thinkers and entrepreneurs present case studies of social innovation that …

Until 2012 Fontys OSO used a triangle as a conceptual framework to visualize the key concepts in the programme. Recently this was transformed into a visual model: the triade. The essentials of this triade are the central position of the student as a professional, a collaborative approach of knowledge …

Background: While the interest of health promotion researchers in change methods directed at the target population has a long tradition, interest in change methods directed at the environment is still developing. In this survey, the focus is on methods for environmental change; especially about how these …

Over recent years aspects of sustainability have claimed a central role in many countries. As a result research for sustainability has become an important driver for innovation. This paper describes developing a model that supports SMEs in integrating sustainability in their business and innovation processes. In …