In today’s competitive business environment, companies acknowledge the critical role that efficient sales management plays in driving revenue growth and sustaining a market position. The problem definition on which this research is based emerged from the increase of complaints related to the Sales Excellence …

Export shipments arriving late at the freight building of KLM Cargo at Schiphol Airport is a trigger to deviations in the standard acceptance process. These Late Shows are currently handled ad-hoc making it difficult to plan and predict these events. In addition, shipments arriving on time is currently …

A research on the alignment, consistency and integration within a multi-employer network with a focus on Sustainable HRM. Specifically focused on the cargo department at KLM Royal Dutch Airlines.

To summarise, a well-thought-out change strategy, emotionally involved people who believe in the soft side of change, leaders with an entrepreneurial mindset putting people first, an ambidextrous approach with a separate “entrepreneurial” business unit and, aligning the corporate strategy with the business …

De epidemie stelt het veiligheidsbestel zwaar op de proef. Behandel de politie net als de KLM, schrijft lector Marnix Eysink Smeets in de Veiligheidscolumn.

Steden en landen zetten vaak veel middelen in om sportevenementen naar zich toe te trekken. Vanuit dit oogpunt is het interessant om te analyseren hoeveel bestedingen de bezoekers van een evenement doen en welke factoren hiermee samenhangen. Voor dit onderzoek zijn bezoekers aan de KLM Open in 2016, …

Deze publicatie presenteert de resultaten van het Smartest Connected Cargo Airport Schiphol (SCCAS)-project: een tweejarig onderzoek naar logistieke innovaties die de concurrentiepositie van Schiphol op de luchtvrachtketen versterken. In dit project hebben KLM Cargo, Schiphol Nederland, Cargonaut, TU …

KLM has revealed the plan to downsize the full-freight cargo fleet in Schiphol Airport, for that reason the company requires to explore the consequences of moving the cargo transported by the full freighters into the bellies of the passenger flights. In this study, the authors analyze the implications …

KLM has revealed the plan to downsize the full-freight cargo fleet in Schiphol Airport, for that reason the company requires to explore the consequences of moving the cargo transported by the full freighters into the bellies of the passenger flights. In this study, the authors analyze the implications …