This thesis shows the results of how an alternative design can influence online behaviour which is measured by data and tracked through A/B tests. This research can be used as an example to show customers the value of conducting such an experiment. These experiments can be used by the customer to test …

From the article: Globalization and technological innovation has led to an increasing competition between telecommunication service providers and has eroded traditional product- and service-based differentiation. One way to gain a competitive advantage is to create distinctiveness by improving customer …

Using a designerly approach in projects within a wide spectrum of disciplines is increasingly popular. This paper describes a case in where the 1:10:100 design approach is used in a social sciences project and explores the mutual learning that took place. It discusses the added value of using design …

Exploring the politics of networks through and beyond social media Organized networks are an alternative to the social media logic of weak links and their secretive economy of data mining. They put an end to freestyle friends, seeking forms of empowerment beyond the brief moment of joyful networking. …

As an Argentinean eCommerce business, GoodPeople decided to acquire Avenida, an online platform that was owned by Flipkart, the Indian market leaders in eCommerce, in the end of 2017. Flipkart had to face a sharp decline in sales figures which was the reason the company decided to sell the marketplace. …

In this short paper, we address the interpretability of hidden layer representations in deep text mining: deep neural networks applied to text mining tasks. Following earlier work predating deep learning methods, we exploit the internal neural network activation (latent) space as a source for performing …

The number of primary rainforests in South-East Asia is in rapid decline since many formerly continuous forests become splintered as a result of human activities like mining, agriculture and silviculture. This study examined the effects of forest fragment size and logging on the tree carbon stocks and …

De huidige technologische ontwikkelingen hebben veel invloed op de werkzaamheden van de controlerend accountant. Door de exponentiele groei aan de opslag van data wordt het steeds gemakkelijker om geautomatiseerd werkzaamheden uit te voeren. Dit heeft tot gevolg dat de accountant steeds minder zelf gaat …

From the article: Within the HU University of Applied Sciences (HU) the department HU Services (HUS) has not got enough insight in their IT Service Management processes to align them to the new Information System that is implemented to support the service management function. The problem that rises …