In recent years business process management (BPM) and specifically information systems that support the analysis, design and execution of processes (also called business process management systems (BPMS)) are getting more attention. This has lead to an increase in research on BPM and BPMS. However the …

Small and medium-sized enterprises have found their way into multi-cultural relations to outsource or offshore their business processes. Relationships are built either from an economic or emotional point of view. Our study particularly focused on how SMEs owner/managers build, maintain, and –when necessary– …

Swarm planning is a theory and practical approach to deal with uncertain futures. By anticipating scenarios such as a ‘post-carbon’ world and a ‘pre-adaptive’ landscape, it offers an alternative pathway to prepare for medium-term incremental and step changes. The focus is on the regional scale with a …

A traceability pilot using RFID readers has been realised for a factory in Runcorn. The traceability pilot successfully proved the concept of reading RFID tags to provide information about a product and it's location within the factory.

De klantenwensen van Delcom konden niet meer vervuld worden met de huidige front-end. Aan de hand van de watervalmethode heeft de afstudeerder een verbeterslag gemaakt in de front-end ontworpen voor Delcom Management. De opdracht voor de afstudeerder was als volgt opgesteld: Het klantgericht herontwerpen …

The log data generated by a motion control system contains valuable information about the system's behavior. When a problem or error arises while the system is running, the log data can be a good source of information to pinpoint and, eventually, resolve the problem in the motion control system. However, …

This report was written to provide OMS International (OMS) with online media that would help them generate leads in market segments they were not previously active. OMS is a small business-to-business company that sells Electronic Data Interchange (EDI) systems. EDI systems allow the transmission of …

Purpose Building services technologies such as home automation systems and remote monitoring are increasingly used to support people in their own homes. In order for these technologies to be fully appreciated by the endusers (mainly older care recipients, informal carers and care professionals), user …

The objective fot this study at Philips Research is to create auseful system built upon a PHR system for use by Chronic cardiac patients to facilitate them in keeping track and recording their medical data and providing added value for them. During the research phase of this project, the investigated …

Under what conditions is end-user training (EUT) as part of the implementation of a business process management (BPM) system successful? This question is addressed in this paper. Based on the literature on EUT and implementation success, we first argue that user involvement with, and attitude towards, …