Introduction This report presents a conducted customer satisfaction research commissioned by Holiday Inn Leiden. The contractor wanted to know whether if the expectations of the Leisure-guests relate well on the final experiences. Holiday Inn Leiden was interested to conduct a research among the group …

Despite the current recession, Brazilian outbound travel continues strong. Long-haul travel beyond South America tripled between 2002 and 2012. When travels to Africa are taken into consideration, the preferred destination is South Africa. Between 2003 and 2008, 150,188 Brazilians travelled to South …

Kasteel Oud-Poelgeest is an estate which consists of two different buildings, one of them is a castle and the other one is the coach house. It is a congress-hotel, with 15 meeting rooms and 45 hotel rooms. The director of Kasteel Oud-Poelgeest finds it really important to focus on the guest to see what …

Leading Interdisciplinary ConferenceThe Biennial Conference is the leading interdisciplinary conference on regulation and regulatory governance held in Europe, attracting researchers from all over the globe working in a wide range of disciplines including political science, law, accounting, business, …

The shallow subsurface in historic cities often contains extensive archaeological remains, also known as cultural deposits. Preservation conditions for naturally degradable archaeological remains are strongly dependent on the presence or absence of groundwater. One of the main goals at such heritage …

It is discussed that the cultural sector provides opportunities to develop key competencies, also referred as generic competencies. Competencies are described as skills, knowledge and attitudes that profession practisers needs to apply in a professional practise, besides job-specific competencies. A …

The purpose of the study is to test whether Modified Cognitive Interviewing (MCI) is an effective method for detecting deceptive human eyewitness accounts in a computer-mediated communications with limited text space (such as in Twitter). The study is based on a previous study from Morgan, Christian, …

This report is the final report for the FPGA accelerated PID controller, part of the Distributed Control Systems project. This project runs within the Lectoraat Robotics and High Tech Mechatronics of Fontys Hogeschool Engineering Eindhoven. The Lectoraat has the goal to develop applicable knowledge to …

Green Life Volunteers offers various volunteering projects, but Green Life Volunteers is not the only organization that offers volunteering projects in the region. Despite the fact that the competitors from Green Live Volunteers commercialized organizations are and that they receive a lot more for their …

Entrepreneurship is often used as a synonym for starting up a new business. Existing SMEs — from purchasing to succession — are all too often left out of the picture. This booklet tells the stories of those involved in handing over their businesses to the next generation. It’s an honest and straightforward …