Currently, in a fast-growing electronic age, digital presence is becoming a necessity in order to maintain pace with the current technological evolution. In addition, increasing labor costs due to governmental regulations is challenging McDonalds’ scheme of providing low priced meals. Resorting to technology …

Although empathy is an essential aspect of co-design, the design community lacks a systematic overview of the key dimensions and elements that foster empathy in design. This paper introduces an empathic formation compass, based on a comparison of existing relevant frameworks. Empathic formation is defined …

Privacy by design is a widely acknowledged necessity, yet its practice is still in its infancy. Many scholars have argued that privacy by design requires a cross-disciplinary approach in which privacy perspectives from different disciplines need to be integrated from the beginning of the design process. …

This study aims at validating the transferability of the Empathic Handover approach, which we originally developed for the co-design process of a dementia simulator. We argue that empathy in design is operationalised using five factors: emotional interest, sensitivity, self-awareness, personal experience, …

Background: A user-centered design approach for eHealth interventions improves their effectiveness in stroke rehabilitation. Nevertheless, insight into requirements of end-users (patients/informal caregivers and/or health professionals) for eRehabilitation is lacking. The aim of this study was to identify …

Now that the application of Artificial Intelligence (Al) is becoming more mainstream, it is applied in many different fields, and consequently, it is starting to play a more prominent role in design processes. In current mainstream HCI (Human-Computer Interaction) design frameworks, the human …

Background: Patient decision aids (PDAs) can support the treatment decision making process and empower patients to take a proactive role in their treatment pathway while using a shared decision-making (SDM) approach making participatory medicine possible. The aim of this study was to develop a PDA for …

Real-time location systems (RTLS) can be implemented in aged care for monitoring persons with wandering behaviour and asset management. RTLS can help retrieve personal items and assistive technologies that when lost or misplaced may have serious financial, economic and practical implications. Various …

For their technological sustainability innovations to become successful, entrepreneurs can strategically shape the technological field in which they are involved. The technological innovation systems (TISs) literature has generated valuable insights into the processes which need to be stimulated for …

In this paper we critically assess the attempts of the Amsterdam University of applied Sciences (AUAS) to facilitate social innovation through living labs. These living labs are seen as local innovation milieus with potential to deliver new governance arrangements making it possible to develop context …