In de recente column van vice-admiraal R.P. Tas in Alle Hens riep hij op als team te werken aan de toekomst. De leidraad hiervoor bestaat onder andere uit het Sailplan waarvan in januari 2023 een update zal verschijnen.1 De admiraal benadrukte dat dit plan vooral zal ingaan op de vraag wat we moeten …

Purpose This study aims to develop an understanding of how customers of a physical retail store valuate receiving location-based mobile phone messages when they are in proximity of the store. It proposes and tests a model relating two benefits (personalization and location congruency) and two sacrifices …

Purpose Social media have become a key part of placemaking. Placemaking revolves around collaboration between multiple stakeholders, which requires ongoing two-way communication between local government and citizens. Although social media offer promising tools for local governments and public professionals …

This contribution presents three lesson activities for lower secondary education that were developed to teach system thinking in concert with subject matter. The pedagogical approach is described, leading to a practical design philosophy for lesson activities using qualitative representations. These …

In this paper, we discuss the pedagogical approach of two lessons that are aimed at learning domain knowledge and systems thinking simultaneously using qualitative representations. Next to understanding basic cause-effect relationships, these lessons focus on the notion that systems can move through …

Systems thinking is a complex skill for learners in secondary education. We argue that qualitative representations can be valuable tools to actively engage in learning this skill. However, the effectiveness of these tools is currently hampered by complexity and the lack of instructional embedding. In …

Purpose: The purpose of this paper is to investigate which critical success factors (CSFs) influence interaction on campuses as identified by the facility directors (FDs) of Dutch university campuses and to discuss how these compare with the literature. Design/methodology/approach: All 13 Dutch university …