Is service design an emerging new field, a specific domain or a different perspective on the current way of work? The “Innovation in services” programme explored how to position service design for the creative industry and what it means both for clients and service design agencies.

Business-led approaches to accessing energy in development countries are becoming key factors to sustainable market development. Given the major challenges in this market, companies will blend commercial and donor-funded activities, while simultaneously finding innovative ways to bring renewable energy …

Environmental threats and scarcity of energy resources have become major issues of the 21st century. Therefore, the call for energy efficiency emerged as a valuable solution to these challenges. With the popularization of the ideas of energy efficiency, a new market was formed- the market of energy efficiency …

The knowledge-based economy, advances in information and communication technologies as well as new pedagogical perspectives all influence the needs to improve the population skills and competencies in the 21st century. Emerging technologies bring opportunities to reconsider teaching and learning in higher …

Traditionally, development cooperation has been composed of 'three pillars' and has been the playing field of governments (first pillar), multilateral institutions (second pillar) and established development NGOs (third pillar). In the last decade, however, other actors in Northern countries (such as …

In this article, we raised the question as to what extent members from higher status groups effectuated social resources, more specifically voluntary association membership, as a possible new compensatory strategy to guarantee a successful intergenerational transmission of their occupational status. …

Cancer is a worldwidehuman health problem.This is why much effortis put in finding solutions and treatments for this disease. One of the emerging adjuvant cancer treatments, hyperthermia, is applied by heating the tumourtissue, and is shown to increase the effects of radio and/ or chemotherapy. Because …

Purpose – This paper aims to explore the influence of Facility management (FM) on detainee behaviour and responsiveness. The expected outcome of this research is that FM can contribute to the re-socialization by actively using facility design and detainee activities to positively influence their social …

The purpose of this research is to provide an advice for FrieslandCampina whether it is feasible to expand its activities to the emerging market Brazil. Therefore the research question of this report is as follows: "Is it feasible for FrieslandCampina to expand its activities to the emerging market Brazil …

In the current market, the focus is more and more on building long-term relationships with clients in which value is created, communicated and delivered. This also means developing a new customer relationship focus that goes beyond the consumer orientation that has thus far dominated the practice of …