Purpose: This study examined how the catering business quickly responded and recovered from the threats caused by COVID-19 with the use of social media in Beijing, China. It evidences how various catering businesses in Beijing continued to pursue their businesses after restrictive social distancing measures …

X-TEAM D2D project is focused on integrating Air Traffic Management and Urban Air Mobility into an overall multimodal transport network to address the potential increase in efficiency of the overall transportation system in the future, considering the operational domain of the urban and extended urban …

The first international meeting of the consortium that is united in the Kinesis-project. The link gives access to a video that tells the story of the meeting and its results.

We investigate the relationship between firm performance and patterns of exploration and exploitation dynamics under conditions of environmental turbulence. Adopting a contingency perspective, we develop arguments on how environmental turbulence moderates the effects of the simultaneous or sequential …

SMILES is an international project where six organisations from three countries are collaborating to develop and test innovative approaches to combating the spread of fake news. The project is led by KB, the National Library of the Netherlands and the other partners are the Institute of Sound and Vision …

The hoof is the foundation of the horse and, as the saying goes, ‘no foot, no horse’. This age-old phrase accurately describes the importance of humans taking proper care for horse’s hooves when horses do not live in the wild. Though hoof care has been important since the domestication of horses, it …

Nowadays, consumers’ desire and to be consciously involved in food production procedures is driven not only in terms of food quality but also by farmers' and employees' welfare. Furthermore, having this knowledge has become crucial in consumers’ purchasing pattern behaviour. A group of Colombian farmers …

Ambassadors are becoming increasingly prevalent across various sectors, including the equine industry. They are used to spread awareness of a product or brand, establish an image, and to increase sales. Little is known, however, about what exactly makes an ambassador successful. Traits are important …

Today, online business offerings are seemingly increasing in popularity in response to consumer demands, reflecting on e-commerce developments. In relation to e-commerce and online service important factors identified in literature include design, customer service, security/privacy, and fulfillment. …

The aim of this thesis was to assess how business processes, particularly logistics and customer service, of an SME coffee retailer in the Netherlands are affected by the implementation of the subscription model while offering products directly to the consumer. Omnichannel retailers are increasingly …