The dissertation at hand intents to analyze how public diplomacy can be used by Romania to improve the image of the European Union in the Republic of Moldova. Romania represents the biggest ally of the Republic of Moldova due to the historical, cultural and linguistic bonds between them. The disappointment …

Housing associations make too small a contribution to society, the government has to step in too frequently because of maladministration, and the associations' executives are often unaware of the far-reaching impact of their decisions. These are the conclusions of new academic research conducted by Jan …

According to several authors, such as Bunner-Sperdin and Peters (2009), Ogorman (2010) and Hokkeling and Mar (2012), hospitality can be defined as an interpersonal exchange, in which the host wants to give the best experience, whereby the physical, spiritual, emotional and social well-being of the patient …

This report provides an analysis and evaluation of a survey into how stakeholders (employees and customers) of Exact can be activated to become ambassadors on social media. Exact wants to obtain insight in how internal and external stakeholders can have more engagement on how Exact presents itself to …

Wat is de kostprijs van een brandschadeverzekeringsproduct dat tot stand komt via het provinciale segment binnen de afdeling Brand- en bedrijfsschade?

This paper explores the delicate interface between management accounting and marketing management. Based on the scope of their mutual relationship, a distinction is made between two types of interfaces: informing and integrating. Whereas the traditional management accounting domains, such as budgetary …

Musculoskeletal disorders (MSDs) are universally prevalent among all age and gender groups and across all socio-demographic strata of society. Besides causing pain and decreased functional capacity, MSDs have a substantial influence on work capacity and quality of life. Altogether, they inflict an enormous …

SIW International Vrijwilligersprojecten (SIW) is a non-profit organization that provides the opportunity to do volunteer project in more than 70 countries. Throughout, the years the number of participants for international volunteer projects have been declining. This has caused financial limitations …

Het doel van dit onderzoek was om kwaliteitsverbetering toe te passen in de primaire verzekeringsprocessen van Financieel Advies. De kwaliteitsverbetering had betrekking op advies en bemiddeling van complexe financiële producten. De onderzoeksvraag die hierbij hoorde was: ‘Hoe kunnen de verzekeringsprocessen …

De operationele organisatie binnen de Business Line Pensioen richt zich voornamelijk op het op dagelijkse basis bijhouden van de pensioenadministratie. De operationele organisatie is onderverdeeld in verschillende processen. Elk proces heeft een proceseigenaar. Deze moet ervoor zorgen dat de organisatie …