In the Netherlands, there is a large amount of people who exercise and a large variety of fitness facilities to satisfy that demand therefore it is imperative to have loyal customers in order to maintain incoming revenue streams and stimulate further growth of the company, thus increase the repurchasing …

This research paper conducts a review of the development of facilities management as a profession and some of the key moments in that journey. It then considers the situation of New Zealand, which has a number of characteristics such as a small population, relatively few large organisations which might …

During the recent FMANZ Summit in Auckland we discussed the role of innovative suppliers and green procurement. Our one-hour workshop with 20-odd FMANZ professionals and managers started with the notion that we live in turbulent times with lots of changes (Rotmans e.a., 2012).

Op welke wijze kan de afdeling facilities zich intern profileren binnen Fokker Aerostructures, gebruikmakend van de meest geschikte marketingstrategie?

Purpose – The purpose of this paper is to explore how corporate real estate (CRE) managers of higher education institutions formulate their CRE strategies and CRE operating decisions to align CRE with the corporate strategies of these institutions. Design/methodology/approach – An analytical alignment …

Purpose – The purpose of this paper is to explore the spatial implications of new learning theories and the use of information and communication technologies (ICT) in higher education. Design/methodology/approach – Based on a review of the literature, a theoretical framework has been developed that visualises …

This document contains the marketing plan for HealthCity The Hague. HealthCity The Hague is a premium fitness club in The Hague that offers many extra facilities to its members, such as child care, personal training, a swimming pool, and sauna facilities. The marketing plan is aimed at meeting the company’s …

Purpose: To report in FM Innovation. Theory: Innovation theory, service management, space design. Design/methodology/approach: Case studies, workshop. Findings: Barriers, areas of interest, and best practices in FM Innovation. Originality/value: Presents a first exploration of European case practices …

The space-organisation connection is a subject with which the facility management (FM) community has dealt with for a significant number of years. Perhaps the connection speaks for itself. In some cases the influence may be so self-evident that scientific evidence is unnecessary for human understanding. …