Although it appears increasingly important yet potentially challenging to attract customers to physical stores, location-based messaging, i.e., delivering mobile phone messages using data about the recipient's location when that recipient is near the sender, has been said to enable such attraction. Still, …

This paper examines how a serious game approach could support a participatory planning process by bringing stakeholders together to discuss interventions that assist the development of sustainable urban tourism. A serious policy game was designed and played in six European cities by a total of 73 participants, …

The focus of this chapter is the customer journey, a concept that has emerged from business practice and that now commands the attention of practitioners and academics alike. The customer journey is defined as the sum total of all customer interactions with a product, brand or organization across multiple …

This first publication of the CBCI project (Circular Bio-based Construction Industry) is a practical guide aimed at real estate professionals, (public) property owners and developers. This White Paper will discuss some of the challenges surrounding bio-based and circularity such as; price competition …

This first publication of the CBCI project (Circular Bio-based Construction Industry) is a practical guide aimed at real estate professionals, (public) property owners and developers. This White Paper will discuss some of the challenges surrounding bio-based and circularity such as; price competition …

WHITE PAPER: Five Essentials For Successful Circular Bio-Based Construction Initiatives This first publication of the CBCI project (Circular Bio-based Construction Industry) is a practical guide aimed at real estate professionals, (public) property owners and developers. This White Paper will discuss …

This article will discuss social, environmental, and ecological justice in education for sustainable development (ESD) and Education for Sustainable Development Goals (ESDG). The concept of sustainable development and, by extension, the ESD, places heavy emphasis on the economic and social aspects of …

Shared decision-making (SDM) is theprocess in which healthcare professionals and patients jointly discuss and decide which care and treatment policy is to be followed. The importance of SDM is increasingly being recognised across health settings, including palliative care. Little is known about SDM with …

Ameland, a Dutch Wadden Sea island, is blessed with many historical buildings, such as captains’ houses, which make up picturesque townscapes. Together with the attractions of sandy beaches, these quaint villages attract hundreds of thousands of visitors each year. Ameland also has the ambitious goal …

It is of utmost importance to collect organic waste from households as a separate waste stream. If collected separately, it could be used optimally to produce compost and biogas, it would not pollute fractions of materials that can be recovered from residual waste streams and it would not deteriorate …