Current research on data in policy has primarily focused on street-level bureaucrats, neglecting the changes in the work of policy advisors. This research fills this gap by presenting an explorative theoretical understanding of the integration of data, local knowledge and professional expertise in the …

Purpose Social media have become a key part of placemaking. Placemaking revolves around collaboration between multiple stakeholders, which requires ongoing two-way communication between local government and citizens. Although social media offer promising tools for local governments and public professionals …

As was argued in Chapter One, street-level bureaucrats work in roles with bureaucratic and professional characteristics. In an era of complex social problems, professionalism may be seen by street-level bureaucrats, policymakers and public managers as a foundation for delivering public policy that looks …