COVID-19 arrived in the world suddenly and unexpectedly. It caused major disruptions at economical, operational and other levels. In the case of flight traffic, the operations were reduced to 10% of their original levels. The question after COVID-19 is how to restart the operations and how to keep the …

Purpose This study aims to identify variability in aviation operators in order to gain greater understanding of the changes in aviation professional groups. Research has commonly addressed human factors and automation in broad categories according to a group’s function (e.g., pilots, air traffic controllers …

The European policy emphasis on providing informal care at home causes caregivers and home care professionals having more contact with each other, which makes it important for them to find satisfying ways to share care. Findings from the literature show that sharing care between caregivers and professionals …

From the article: Though organizations are increasingly aware that the huge amounts of digital data that are being generated, both inside and outside the organization, offer many opportunities for service innovation, realizing the promise of big data is often not straightforward. Organizations are faced …

This textbook provides a step by step approach for making a marketing plan. The book is an updated and translated version of the Dutch Strategische Marketingplanning.

With trade concentrated in a few ports in todays global economy, even a single maritime terrorist incident has the potential to significantly disrupt our economic and financial processes. A (renewed) maritime focus for policy makers is not only of paramount interest for our economic wealth and progress, …

Mindfulness training (MT) programs are, apart from curative MT programs (e.g., PTSD treatment), not yet widely offered in the military. However, military (wo)men, who are often exposed to extremely stressful situations, might bene fi t from the “ preventive ” effects of MT (e.g., stress-reduction, enhanced …

Activity-Based Working (ABW) is supported by work environments that combine hot-desking with a variety of workplaces, designed to support different types of activities. While the advantages of these work environments in terms of efficiency are undisputed, their effectiveness with respect to job performance …

This paper introduces the Analysis Framework of Face Interaction (AFFI) which is developed based on a new face dimension termed Face Confirmation − Face Confrontation at two levels: Individual level within the group and Collective level between groups. This proposed framework of face analysis reveals …