The Dutch government believes that clarity and accessibility of texts are important (for example, the “Direct Duidelijk” initiatives), and many organizations are working hard to improve their communication. Being able to understand and use these texts is essential for citizens to handle their affairs …

Aims: This study explored what informal caregivers of ethnic minority (EM) persons with dementia in the Netherlands perceive as culturally accessible health care and nurses' perceptions of how cultural competence can be improved to facilitate access to health care for EM persons with dementia and their …

As campuses wish to stimulate interactions among different campus users, we aim to identify why some locations are successful in fostering unplanned meetings while others are not. This can help campus managers, directors, and other practitioners to optimize their campus to facilitate unplanned meetings …

This scoping review provides an overview of the literature concerning access to health care for ethnic minority people with dementia and (in)formal caregivers.

Background: Despite the wide range of available treatment modalities a delay between the first outbreak of acne vulgaris and an effective treatment outcome is experienced by many patients. Considering the growing incentives to improve patient satisfaction and quality of care while reducing healthcare …

Background: Accounting for the patients’ perspective on quality of care has become increasingly important in the development of Evidence Based Medicine as well as in governmental policies. In the Netherlands the Consumer Quality (CQ) Index has been developed to measure the quality of care from the patients’ …

Demand Driven Care plays a key role in the modernization of the Dutch health care system. This modernization is needed because a) clients’ needs for care increases quantitatively as well as in diversity, b) the financial means for collective services are inadequate, c) the accessibility of health care …