In the aviation sector, communication problems have contributed into 70% to 80% of safety occurrences. However, to date we haven’t depicted which communication aspects have affected aviation safety most frequently. Based on literature, we developed a tool which includes communication characteristics …

The goal of this study was (1) to determine whether and how nursing home residents with dementia respond to the interactive art installation in general and (2) to identify whether responses change when the content type and, therefore, the nature of the interaction with the artwork changes. The interactive …

The twenty first century is characterised by the ubiquitous rise of developments throughout the globe’s industries. With accelerating changes in the fields of technology, energy and computing, the automotive industry is home to a wide range of developments. Through research, the main trends giving rise …

When consumers are dissatisfied with a consumption experience, they usually respond in one of the following ways: (1) stop using an organization’s products/services and take their business to a competitor, (2) file a complaint with the organization that is responsible for the dissatisfying consumption …

Most safety oriented organizations have established their accidents classification taking into account the magnitude of the combined adverse outcomes on humans, assets and the environment without considering the accidents‟ potential and the actual attempts of the involved persons to intervene with the …

Reading a novel about a dying person and the people attending the dying, one can not only reflect upon the moral involvement between the literary characters depicted, but also upon the way in which the reader takes the position of a “bystander” in this scene. In two novels, The Death of Ivan Ilyich by …