Objective This paper aims at uncovering the hampering and facilitating factors in intercultural communication that professionals encounter in their business relationships. Methodology The data collection process involved conducting individual interviews and two rounds of focus groups with professionals …

Introduction Around 25% of metastatic breast cancer (mBC) patients develop brain metastases, which vastly affects their overall survival and quality of life. According to the current clinical guidelines, regular magnetic resonance imaging screening is not recommended unless patients have recognized central …

In this demonstration workshop, the topic of health literacy and its key importance in good, clear communication with patients will be discussed. The workshop will invite participation from the attendees to consider what they think constitutes good communication and the presenters will share their multi-professional …

This paper describes the changes in communication skills, knowledge and confidence in Speech Language Therapy (SLT) students in conversations with People With Aphasia (PWA) after Training Con-tAct, a Dutch Communication Partner Training. Methods: On a voluntary basis, nine SLT students (2nd yr) completed …

In today’s competitive business environment, companies acknowledge the critical role that efficient sales management plays in driving revenue growth and sustaining a market position. The problem definition on which this research is based emerged from the increase of complaints related to the Sales Excellence …

An interview-study of 18 senior professionals in the Netherlands and the UK exploring how professionals in senior positions perceive (team) collaboration in the public sector and how they manage collaboration in a fast evolving, post-pandemic world of digital transformation. Framed by team theory and …

Referral to home-based cardiac rehabilitation (HBCR) is low among older and frailer patients due to low expectations regarding adherence by healthcare professionals. The aim of this study was to determine adherence to HBCR when old and frail patients are referred, and to explore any differences in baseline …

Inleiding De helft van de volwassen Nederlanders heeft matig tot ernstig overgewicht. De gecombineerde leefstijlinterventie begeleidt mensen met overgewicht naar een gezonde leefstijl. Naast fysieke contactmomenten kunnen digitale coachingsmiddelen ingezet worden om cliënten op afstand te begeleiden. …

BACKGROUND: Families are introduced as new partners in interprofessional communication and collaboration during hospitalisation of an adult patient. Their introduction into the healthcare team has consequences for the roles and responsibilities of all healthcare professionals. Role clarification is thus …

Multilingualism can both enrich and complicate interactions in health care. Research shows that language differences between providers and patients can lead to less access and lower quality of care. A specific type of care where communication is both instrument and goal of therapy is speech language …