An extended SERVQUAL instrument is developed, validated and used to measure perceived service quality delivered to students by business schools in an emerging market economy. A longitudinal survey is conducted with selected students in their final year of study from two business schools in an emerging …

This thesis investigates how the view and position of Russia and the US on nuclear disarmament has changed since the Cold War. Many theories have been found during this research. However, two particular theories regarding why Russia and the US are committed to nuclear weapons are distinctive; (i) it …

The main purpose of this research is to explore the effectiveness of the use of soft power of the Council of Europe (CoE), in safeguarding the rights of asylum seekers who face administrative detention in the Netherlands. The research focusses on the implementation of different human rights rules and …

In the psychological field, a lot of progress has been made in values theory. In marketing theory, however, the use of values has been undervalued. Despite the widespread managerial use of brand values, attention has remained focused on the brand personality concept. This book intends to provide a new …

Discussions around the influence of the free software philosophy on art tend to revolve around the role of the artist in a networked community, and their relationship with so-called open source practices. However, one overlooked question, that is why some artists have been quickly attracted to the legal …

Stormwaters, flowing into storm sewers, are known to significantly increase the annual pollutant loads entering urban receiving waters and this results in significant degradation of the receiving water quality. Knowledge of the characteristics of stormwater pollution enables urban planners to incorporate …

Situated learning plays a key role in internships and other practice-based learning settings in teacher education. The dominant assumption for a long time has been that the development of teaching competency is advanced most through practical teaching experience and post-lesson conferences between mentor …

AimsKnowledge of patient preferences is vital for delivering optimal healthcare. This study uses utility measurement to assess the preferences of heart failure (HF) patients regarding quality of life or longevity. The utility approach represents the perspective of a patient; facilitates the combination …

The Best of Both Worlds: Success factors of Turkish-Dutch innovative entrepreneurs In recent years, a number of countries, among them the Netherlands, attach great importance to stimulating the economic development in the country, by promoting entrepreneurship in general and within the ethnic and cultural …

To launch a series of new products, namely Badminton Series in badminton goods market, Li Ning Company Ltd. is dealing with high competition due to the strong competitors and changeable market demands. For the sake of supporting a successful entry, a large scale of marketing research is necessary as …