EXECUTIVE SUMMARY Because of the enormous growth of the aviation industry, Schiphol requires to expand its operations. The limitation of 500,000 aircraft movements led to an agreement about the expansion of a regional airport to accommodate the overcapacity of Schiphol Airport. Lelystad Airport was chosen …

Airport management is frequently faced with a problem of assigning flights to available stands and parking positions in the most economical way that would comply with airline policies and suffer minimum changes due to any operational disruptions. This work presents a novel approach to the most common …

In large organisations, innovation activities are often located in separate departments, centres or studios. These departments aim to produce prototypes of solutions to the problems of operational business owners. However, too often these concepts remain in the prototype stage: they never cross the valley …

KLM Royal Dutch Airlines has been a forerunner of the airline industry since 1919. As the oldest operating airline to date, the company aims to become innovators of today. This paper proposes an addition to the KLM transformation projects: Moving Your World, The Digital Transformation, and The KLM Real …

Automation surprise (AS) has often been associated with aviation safety incidents. Although numerous laboratory studies have been conducted, few data are available from routine flight operations. A survey among a representative sample of 200 Dutch airline pilots was used to determine the prevalence of …

Risk matrices have been widely used in the industry under the notion that risk is a product of likelihood by severity of the hazard or safety case under consideration. When reliable raw data are not available to feed mathematical models, experts are asked to state their estimations. This paper presents …

On-time departure performance is important for airlines that seek the highest satisfaction of their passengers. The main component of achieving on-time departure is being able to complete the turnaround operations of an aircraft within the scheduled time. To address this problem, the present paper examined …

The airline industry is one of the most affected by operational disruptions, defined as deviations from originally planned operations. Due to airlines network configuration, delays are rapidly propagated to connecting flights, substantially increasing unexpected costs for the airlines.

Aviation increasingly faces capacity challenges exposing inefficiencies and shortcomings of aviation related processes and systems. The European slot allocation system was designed in an era with little to no capacity constraints, now resulting in regulations not fitting in today’s developments.