This research paper conducts a review of the development of facilities management as a profession and some of the key moments in that journey. It then considers the situation of New Zealand, which has a number of characteristics such as a small population, relatively few large organisations which might …

Purpose: To report in FM Innovation. Theory: Innovation theory, service management, space design. Design/methodology/approach: Case studies, workshop. Findings: Barriers, areas of interest, and best practices in FM Innovation. Originality/value: Presents a first exploration of European case practices …

The space-organisation connection is a subject with which the facility management (FM) community has dealt with for a significant number of years. Perhaps the connection speaks for itself. In some cases the influence may be so self-evident that scientific evidence is unnecessary for human understanding. …