Hoewel Eleven al over een langere periode zich sterk heeft ontwikkeld in het ontwikkelen en bouwen van webapplicaties, is aan mij de vraag gesteld om het ontwikkelproces dat doorlopen wordt op een efficiëntere manier in te zetten. Hierbij is de insteek dat klanten meer betrokken worden en op voorhand …

Full text via link. This paper focuses on the use of online social tagging and storytelling to enrich digital collections of cultural heritage. Together with several Dutch museums, we examined the question of whether and how social tagging could benefit these museums in disclosing specific digital collections. …

De directe aanleiding voor het onderzoek naar festivalbeleving in 2009 was een vraag van de organisatie van het festival Highlands in Amersfoort aan het Crossmedialab. Men wilde weten hoe bezoekers het festival ervoeren en waardeerden. Dit sloot ook aan bij de onderzoekslijn naar de invloed van sociale …

Do individual characteristics influence how the quality of work is related to the use of a workflow management system (WFM) in a Dutch social insurance organisation? This key question is addressed in this paper. Building upon DeLone and McLean’s model, we investigated the effects of gender, age, education, …

The online presence of organizations is long gone from being just a web page. Social media have enabled easy and inexpensive interaction between millions of individuals and communities. This has not gone unnoticed by cultural heritage institutes. The question is what all these social media activities bring. …

How to provide health clubs the possibility of offering distinctive services in an increasingly stronger and rapidly changing competitive environment? This was the issue raised by the Dutch fitness industry, which in recent years has grown markedly. Our study represents an extension of the dynamic capabilities …

Deze afstudeerscriptie gaat over het onderwerp Mobile Usability. In dit onderzoek wil ik de vraag ‘Wat zijn de belangrijkste usability richtlijnen voor mobiele websites?‘ beantwoorden. Om deze vraag te beantwoorden gaan we er van uit dat de gebruiker verwachtingen heeft vanuit zijn ervaring met traditionele …

A research into tools and techniques to measure and improve User Experience for websites

It is generally recognized that non perceptual factors like age, gender, education and computer experience can have a moderating effect on how perception of a technology leads to acceptance of it. In our present research we are exploring the influence of these factors on the acceptance of assistive …

Older adults prefer an assistive technology that can be adaptive to their needs. However, as an assistive social robot that is autonomous has the possibility of being pro-actively adaptive this could cause feelings of anxiety. Analyzing the results of a study with video’s that feature an assistive social …