This article describes the process of organizational change due to technological evolutions, suggesting that community-specific differences in discourse may have a considerable influence on its success. The questions for this study focus on: 1) how do we define a technically oriented employee who has …

This research is a fundamental part of a Chilean government project called: "Sharing key success factors and experiences in trade in services for SMEs" which has been proposed to the Asian Pacific Economic Cooperation (APEC), with the aim of sharing experiences and key success factors which promote the …

It is often said that European companies must stop trying to compete on price and concentrate more on developing products and services that offer customers and users a high level of added value. Design is an indispensable tool for such development and innovation, and this is why the findings of this …

Introduction Innovation is crucial for companies who have to react to constantly changing markets. Several national and European research institutes stress the importance of developing innovation for small and medium size enterprises (SMEs). This was a trigger to design a minor on strategic innovation …

Nicaragua is the second poorest country in Latin America and the Northern Hemisphere. The country is in this bad position due to military conflicts in the past, corrupt and dubious politics in the past and present, a weak economy, and bad quality education and low school enrolment rates. The accumulation …

The main purpose of this dissertation is to identify the factors that explain success and failure in SME business transfers. Three key concepts have been defined in the research framework: firm resources, capabilities (of predecessor and successor) and (successor’s) strategic renewal. Altogether these …

This paper is about helping human resource development professionals to understand how community of practice theory can inform the design of learning-based programs in order to link individual and organizational learning better. Learning is often considered a major contributor to the success or failure …

In this paper we present the results of an international comparative research conducted through a special web survey, i.e. an online 'game' to rate and classify Critical Success Factors (CFSs) for BPMS implementations. The survey was completed by 39 respondents from 11 different countries. Central to …

For the integrated implementation of Business Process Management and supporting information systems many methods are available. Most of these methods, however, apply a one-size fits all approach and do not take into account the specific situation of the organization in which an information system is …

Alteya is a small, private, Bulgarian company which was founded in 1999. Its high quality products are certified by many different international organizations. It manufactures products based on lavender and rose oils such as pure essential oils, cosmetics, perfumes etc. Alteya sells them via e-commerce …