In Amsterdam, the phenomenon of overcrowding is increasing, and tourism is one of the causes. Both the public debate and the municipal authorities are pointing to an increasing need for more expertise and knowledge regarding ways of achieving a healthy balance for various stakeholders. This article focuses …

We hear about disruptive technologies and live in a VUCA world (Volatile, Uncertain, Complex, and Ambiguous). New technologies will change business models as they have always done. However the four VUCA factors have varying impacts on business “which defies confident diagnosis and befuddles executives” …

This article discusses the question: where to with sustainable urbanism? It includes a historic review of the concept of sustainable urbanism and reviews of recent literature in the field of eco-cities. Through these reviews, it deliberately interrogates new pathways for sustainable urbanism. The result …

Much has been written on differences and similarities of B2B sales and procurement professionals. Sometimes these two types seem to come from two different planets, but then we hear talk of synergies and the need to cooperate more closely. Let’s first discuss the “Women Are from Venus; Men Are from Mars” …

The special introduces the topic for young purchasing professionals or purchasing students. It focuses on more complex negotiations that can take several negotiation rounds. The special discusses the negotiation context, the negotiation process, and the negotiation strategy. It continues with discussing …

The collection and analysis of relevant data for evaluating public policies is not a straightforward task. An important type of such studies is the so-called ex-post evaluation. The main objective of ex-post evaluations is to determine to what extent a realized intervention is successful in tackling …

Rotterdam is a city in transition. Once a strongly government-led and top-down planned city, the municipality and other major planning institutions such as developers and housing corporations are now looking for different ways to achieve their ambitions in urban development. More cooperation with civic …

This presentation reports on the status of an assessment-tool for Moral Authorship that is being developed for teachers and discusses its reliability and validation. Moral Authorship refers to the ability of teachers to observe, identify, articulate and reflect on moral aspects in their work in a thoughtful …

This article discusses developments in citizen participation and its contribution to democracy since the publication of the original article. It evaluates the continued relevance of the use of a normative framework to assess different forms of citizen participation, nuances some of the conclusions and …

This chapter discusses ISILs marketing techniques. We think that, due to its strong and successful branding and communication strategies, from a marketing perspective ISIL can be considered a leader on the market of terror produced by violent non-state actors (VNSAs). We propose ISIL can be fought by …