The paper explores how the customer experience bridges the relationship between signaling and trust in online shopping, following the framework of the Design-Based Research cycle. The main research question is as follows: “How does the end-to-end customer experience bridge the relationship between signaling …

This paper explores the contributions of research to the field of adults learning mathematics (ALM) in the last twenty years. The results of the review of the literature on ALM show that the most cited studies that have been published in the last twenty years tend to focus on the field of numeracy to …

Interactivity as part of journalistic narratives is a common practice in newsrooms around the world. Interactive journalistic narratives developed as a subgenre of online journalism in the decade following Snow Fall: The Avalanche of Tunnel Creek (The New York Times, 2012) after which news organisations …

An adequate protein intake is important for healthy ageing, yet nearly 50% of Dutch community-dwelling older adults do not meet protein recommendations. This study explores protein intake in relation to eight behavioral determinants (I-Change model) among Dutch community-dwelling older adults. Data were …

Most individuals affected by common mental health problems are employed and actually working. To promote stay at work by workplace interventions, it is crucial to understand the factors perceived by various workplace stakeholders, and its relative importance. This concept mapping study therefore explores …

Background and aim ʹ Many countries signed the Paris Agreement to mitigate global average temperature rise. In this context, Dutch government decided to realize a reduction of 50% using resources and raw materials in 2030. This paper explores how practice-based research into facility operations can …

Regenerative forms of higher education are emerging, and required, to connect with some of the grand transition challenges of our times. This paper explores the lived experience of 21 students learning to navigate a regenerative form of higher education in the Mission Impact course at The Hague University …

This dissertation presents research on customers’ perceptions of cleanliness in service environments. The research contributes to the gap in the literature on cleanliness examined from a customer perspective, and adds to the understanding of environmental cues that influence perceived cleanliness. Part …

Doel. Dit onderzoek heeft als doel manieren te vinden om te bestuderen hoe verstandelijk gehandicapten met uitdagend gedrag omgaan met de ruimte, zonder hun dagelijks leven te beïnvloeden. Achtergrond. Onderzoek naar ruimte dat beter aansluit bij de behoeften van deze personen is een uitdaging om uit …

The relentless growth in Mexico City’s aviation traffic has inevitably strained capacity development of its airport, raising the dilemma between the possible solutions. In the present study, Mexico’s Multi-Airport System is subjected to analysis by means of multi-model simulation, focusing on the capacity-demand …